The solution I read online was to disable the App Readiness service. The service description says it "Gets apps ready for use the first time a user signs in to this PC and when adding new apps." I went ahead and tried this while stuck at the black screen by going through the following process.
- Launch the Windows Task Manager by using Ctrl + Alt + Delete.
- Go to the Services tab, right-click on any service, and click on Open Services.
- Look for App Readiness, right-click on it, and click on Properties.
- On the properties screen, click on Stop, change the Startup Type to Disable, and click on OK.
- Close services.
- On the Task Manager screen, click on File > Run new task, enter "shutdown -r", and click on OK. If you want to abort the shutdown, after initiating it, use "shutdown -a".
- You should now be able to login normally.
1 comment:
Just wanted to post an updated that I haven't run into the black screen after login issue again after making this change.
Post a Comment